CV Water Counts and United Way of the Desert's




CV Water Counts is a collaborative program among all of the valley's public water districts to help conserve water - our most precious resource. We invite you to learn more about the program... because Every Drop Counts!
Please visit for details and to access resources to help you save water. In addition to conservation, the public water districts in our valley have partnered with United Way of the Desert to provide the 
Help2Others Assistance Program.



In addition to the conservation efforts, CV Water Counts (made up of the water districts of the Coachella Valley) and United Way of the Desert have teamed up to offer the Help2Others Assistance Program. The program will help eligible residential customers avoid water service shut-off due to non-payment of amounts owed to their water department. For Desert Water Authority, clients may apply for a $50 credit twice per year, while in the City of Coachella clients may apply for the $50 credit up to 3 times per year. Coachella Valley Water District clients may apply for up to $100 once a year. Click here for the application.


Seed money for the Help2Others Assistance Program is provided by each of the valley's public water districts. In addition, anyone can make a tax-deductible donation directly into the program via United Way of the Desert. Payment can be processed online via credit card, by mailling a check to United Way of the Desert (P.O. Box 13210, Palm Desert, CA 92255), or calling (760) 323-2731.

Program availability is based on the amount of funding available. Your donation would help sustain the Help2Others Assistance Program.

Thank you for your support!



Do I qualify for the program?

The water bill must be for the your primary residence and in your name.

The gross household income must be at or below the following:


Number of Persons in Household:

Total Maximum Combined Annual Income:


Up to $32,920


Up to $41,560


Up to $50,200


Up to $58,840


Up to $67,480

Each additional person



What should I bring at the time of Customer Intake?

Please bring your water bill, a valid i.d., and proof of income (i.e. w-2, tax return, social security)



Please see the list below or click HERE for information on the intake site to process your application.
You may also complete the United Way FORM and send via email to or fax to (760) 565-6926

Feel free to call us at (760) 323-2731, ext. 23 during normal business hours for assistance on how to process your application.  

Who Is My Water Agency?

If you're unsure, please click HERE to verify/confirm your water agency.



   City of Coachella Water Authority: Customer intake offered at Galilee Center - 66101 Hammond Rd., Mecca.
Or please call 760-396-9100 for an appointment.


Coachella Valley Water District: Customer intake offered at the Salvation Army - 30400 Landau Blvd., Cathedral City - Wednesday, Thursday or Friday from 9:00am to 12:00pm. Or call 760-324-2275 for an appointment. Intake may also be done through Catholic Charities - 83180 Requa Ave, Suite 9, Indio - Walk-ins on Tuesday from 1:00pm to 3:00pm.
Or please call 760-342-0157 to make an appointment closest to you.


 Desert Water Agency: Customer intake offered at the Salvation Army - 30400 Landau Blvd., Cathedral City - Wednesday, Thursday or Friday from 9:00am to 12:00pm. Or please call 760-324-2275 for an appointment.


 Indio Water Authority: Not doing customer intakes at this time.


    Mission Springs Water District: Customer intake offered at the Family Resource Center - 14201 Palm Avenue, Suite 108, Desert Hot Springs - Monday to Friday, 8:00am to 5:00pm.